frequently asked questions

Your Questions, Answered

Have questions? Our FAQ section provides clear, helpful information about our services, emergency response, restoration steps, and customer support so you can feel confident and informed.


  • How quickly can you respond to water damage emergencies?

    We respond to emergencies, typically within hours, to limit damage and begin restoration promptly.

  • Do Simmons Builders work with insurance companies?

    Yes, we coordinate with insurance providers to help streamline claims for your water restoration needs.

  • What types of water damage can you restore?

    We handle leaks, pipe bursts, flooding, storm damage, and other water-related emergencies.

  • How long does water restoration usually take?

    Restoration timelines vary by severity, but our team works efficiently to complete projects as quickly as possible.


  • Is your team licensed and insured?

    Yes, we are fully licensed and insured to provide safe and professional water restoration services.

  • Do you offer emergency flood restoration services?

    Absolutely, we are available for urgent flood restoration needs in Louisiana and nearby areas.

  • What equipment do you use for drying and restoration?

    We use advanced water extraction units, industrial dehumidifiers, and moisture monitoring tools to ensure thorough restoration.

  • Can water damage cause mold, and do you address it?

    Yes, prolonged water exposure can lead to mold. We mitigate mold risks and restore affected areas safely.